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Terms and Conditions

Terms and Conditions

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Health and Weight Management

This Privacy Policy governs our surefiz.com website, our products, and our services. It explains how we collect your personal information on our website and through Surefiz™ scale, how we protect such information, and the choices you have concerning the use of such information. Your privacy and the security of your personally identifiable information are very important to us. You rest assured and be comfortable while visiting our website and using the SureFiz™ scale that your personal information is secured with Rasimo Systems. We are dedicated to protecting the privacy of those who visit our Website and use our Online Products. Please read this Privacy Policy carefully. Rasimo Systems LLC the maker of SureFiz™ solution discloses in this Privacy Policy, we will not sell, share, license, trade, or rent your personally identifiable information to others. Your personal information obtained through registration, signup , or through the scale is secure and will only be used to enhance SureFiz™ solution.

We may amend this Privacy Policy from time to time. We will post any changes to this Privacy Policy here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this Privacy Policy on a regular basis. By using our website or any of our products, offerings, features, tools or resources that we provide on our website or through the SureFiz™ App (collectively, SureFiz™), you agree to the terms of this Privacy Policy.

Please remember that this Privacy Policy applies only to information collected by our website, App or through our products. We are not responsible for the privacy of any information you reveal or post in any public forum (e.g., message board, blog, personal page, etc.) or through the "Public Profile" feature available on our Website, or for the privacy practices of websites that are operated or owned by third parties.


Reoccurring Payment

You will be billed annually. At the signup you pay for the year subscription and the enrollment fee. After one year of SureFiz™ service, you will be charged yearly subscription from the credit card from your profile automatically. For example, you started your service as individual subscriber on August 8, 2019, you will be charged next yearly subscription of $59.88 on August 8, 2020 as a reoccurring payment. The reoccurring payment will stop only after cancellation is completed.


Return and Cancellation Policy

If you would like to cancel the subscription, you can cancel anytime. Since scale is given to you for FREE, at the time of cancellation you need not to return the scale back to us, you keep the scale. The one-time enrollment and membership fee are non-refundable. When you cancel the membership your renewal for next year will stop, and you will not be charged from the time of cancellation onward.

To cancel the membership (subscription), you can go to surefiz.com and fill in cancellation form. You can find the cancellation form under Support tab.


Introductory rate

When you sign up for SureFiz™ membership at the introductory rate of $59.88 ($4.99 per month, paid annually), you have locked the rate for the life of membership. Your rate will NOT be increased, you will keep on paying $59.88 every year. If you cancel and rejoin, the rate membership rate of that time will apply. If you have signed up after the introductory rate, that rate will stay the same for the life of membership.


Billing descriptor

Your credit/debit card statement will show Rasimo Systems LLC as the vendor. Rasimo Systems LLC is the parent company of the product, SureFiz™ .