Frequently Asked Questions

Frequently Asked Questions

Please contact us for general business inquiries using CONTACT page. We will respond you within 24 hours.

The shipping is free. You will receive SureFiz® scale in 2-4 business days.

Your credit/debit card statement will show Rasimo Systems LLC as the vendor. Rasimo Systems LLC is the parent company of the product, SureFiz®.

Your card will be charged at the time of purchase.

We run specials throughout the year. Look for the special on the home page or pricing page . The scale comes FREE with the subscription.

You can return the scale and membership within 30 days. We run specials on the return duration please check the home page and the pricing page.