You will be billed annually. At the signup you pay for the year subscription and the enrollment fee. After one year of SureFiz™ service, you will be charged yearly subscription from the credit card from your profile automatically. For example, you started your service as individual subscriber on August 8, 2019, you will be charged next yearly subscription of $59.88 on August 8, 2020 as a reoccurring payment. The reoccurring payment will stop only after cancellation is completed.
If you would like to cancel the subscription, you can cancel anytime. Since scale is given to you for FREE, at the time of cancellation you need not to return the scale back to us, you keep the scale. The one-time enrollment and membership fee are non-refundable. When you cancel the membership your renewal for next year will stop, and you will not be charged from the time of cancellation onward.
To cancel the membership (subscription), you can go to surefiz.com and fill in cancellation form. You can find the cancellation form under Support tab.
When you sign up for SureFiz™ membership at the introductory rate of $59.88 ($4.99 per month, paid annually), you have locked the rate for the life of membership. Your rate will NOT be increased, you will keep on paying $59.88 every year. If you cancel and rejoin, the rate membership rate of that time will apply. If you have signed up after the introductory rate, that rate will stay the same for the life of membership.
Your credit/debit card statement will show Rasimo Systems LLC as the vendor. Rasimo Systems LLC is the parent company of the product, SureFiz™ .
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Your scale will arrive within 2 to 5 business days of your purchase from Amazon. When you receive your scale, signup into the SureFiz® mobile app.